I want to make sure the Hotline is available for everyone who needs help.
Support one hour of a trained Advocate's time on the Hotline.
A trained Hotline Coordinator must be present for every shift. Support one hour of their time.
We need highly experienced Supervisors to oversee and support our Advocates as they deal with challenging situations. Support one hour of a Supervisor's time.
A fully-staffed shift includes three Advocates, one Supervisor, and one Coordinator. Support one full-staffed hour.
A Shift on the Hotline last 6 hours. Support three Advocates working a full shift.
A fully-staffed full shift of 3 Advocates, 1 Supervisor, and 1 Coordinator responding to crisis calls for 6 hours.